STUDIO ETIQUETTE
The staff here at Core Integrity Pilates wants you to have a positive, rewarding experience in this safe, serene and supportive environment. In order for us to deliver the best possible experience to all clients, we ask that you review this information.
These policies are for your protection, privacy, sanitation and enjoyment. Please have respect for the space as well as those in it. You are responsible for yourself. BE PROACTIVE! Thank you for choosing CIP.
Arriving at the studio…
• Please arrive at least 5 minutes before the start of your session to allow for plenty of time to sign in and change clothes if necessary.
• Proceed to the office, to sign in and take care of payment. Payment is due at the time of services rendered. Please use the online scheduling system to view the schedule and class descriptions as well as to book and pay for services.
• Since serenity is so important for body mind conditioning we ask that you please respect the privacy of CIP students and their wish to experience personal renewal in complete tranquility. We ask that your noise level not disturb sessions already in progress. We ask that you please turn off cell phones before entering the studio.
• Be mindful that exercise is a sensitive and individual process, with some students desiring more privacy than others. Please wait until the start of your session before coming onto the studio floor.
• Remove shoes; store them and any other belongings in the cubbyholes, hooks, hangers and storage drawers in the office.
• NO STREET SHOES ON THE WOOD FLOOR! (see section on “attire”)
• We do not recommend arriving for your work out on a full stomach. Please allow your body a minimum of 2 hours for digestion after eating before working out.
• Be sure to inform your instructor of any recent changes in your health conditions such as neck, back or joint injuries, heart disease, high blood pressure, recent surgery and pregnancy. All instructors are familiar with your health history that is on file. Please help us to stay abreast of what is currently happening with your body so that you can avoid injury and receive the optimum benefits of your Pilates work out.
Attire…
• Please dress in comfortable clothing that allows you to move and breath without constriction. Form fitting clothing is encouraged but not required in order to help your instructor be certain that your body is in proper alignment.
* Gentlemen, if you choose to wear shorts to workout, please wear fitted biking shorts underneath them for privacy!
• Jewelry should be left at home.
• Long hair should be pulled back in either a very low or a very high ponytail/bun/braid. The back of the head must be unobstructed so as to rest comfortably on the mat behind you. This is also to avoid the distraction of it hanging in your face and getting it caught in equipments springs (ouch!).
• While on the studio floor you have the option to go barefoot or (as a more hygienic alternative) to wear socks. Please consider investing in a pair of “Toe Sox” with a non-slip sole, which can be purchased here for $15.00 (plus tax).
• In consideration of those clients who have allergies, please refrain from wearing perfume, fragrances, and cologne. For your safety, please do not wear any body lotion before coming to work out!
• We love kids, but we do not provide child care. Please do not bring your little ones to the Pilates studio as we cannot be liable for them. If the child is older and can quietly amuse him/herself while you workout, we will permit them to do so. Please always check with us before bringing children in!
While in the studio…
• No food or drink other than tightly capped bottle water on the studio floor.
• Chewing gum in the studio can be hazardous and should be avoided during your session.
• We provide disinfectant and towels to clean the mats, equipment and props that you will use during your session. You would not want to lie in someone else’s sweat so please show others the same courtesy. Please always clean up after yourself!
• When equipment, especially the reformers, have been utilized, please be sure to put all parts back in the position you found them so that they are ready to go for the next group.
*Advance Registration Policy…
Starting October 1st, 2007 there will be a minimum enrollment cut off point in order for classes to be held. Mat classes require that a minimum of three students are signed up in advance. Equipment classes will be held once a minimum of two people are signed up.
• For all morning classes the cut off will be 8:00 p.m. the night before (this includes 12pm/lunchtime classes). For example, at 10 p.m. on Wednesday if there is no one signed up online for the 6:00 a.m. Thursday class, the class is subject to being removed from Thursday’s schedule.
• For all afternoon and evening classes the cut off will be 12 p.m. the day of the scheduled class.
• If you have signed up for a class that doesn’t reach the minimum enrollment you will receive an email letting you know it has been cancelled. If you prefer an alternative method of contact, please let us know and we will be happy to keep you posted on cancellations in that way.
• It is essential that you check the Web Scheduler frequently to stay up to date on schedule changes!!!
Late Arrival Policy…
• If you know you are going to be late please call the studio ahead. If you anticipate being more than fifteen minutes late you will not be permitted to enter the class (out of courtesy to fellow students, the instructor and for your own safety).
Cancellation Policy…
• As a courtesy to our staff and guests we have a 24 hour cancellation policy. The cancellation policy is in place to minimize disruption to our clients and as a courtesy to our trainers who are compensated on a per client basis. Any appointments missed or cancelled less than 24 hours in advance will be charged the full price for that session. This applies to all classes and appointments including Gift Certificate appointments.
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